Simple, clear, actionable advice you can use to drive your Process work forward. No jargon, no unrealistic expectations. You're busy, and you kind of hate this stuff. We get it, and we want to help.
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It's a short read built from twenty-five years of doing this work on-site, not a theory deck.
The real reason process projects die after the first burst of effort, and what separates the ones that don't.
How to spot the handful of processes actually costing you money, so you're not documenting everything at once.
Writing it down is the easy half. What it takes to get a team to actually run the process you wrote.
How to tell a process nobody uses from a process that doesn't work, and why the fix is different for each.
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